F.A.Q
What is the shipping policy?
JessyWell delivers all orders to the shipping carrier within 1-3 business days. Delivery time may vary depending on the shipping address.
What is the return policy?
You can return our products within 14 days of the delivery date. Products must be unused, unwashed, and in their original packaging. Return shipping costs are the responsibility of the customer.
Do you ship internationally?
Yes, at JessyWell we ship to many countries worldwide. International shipping costs and delivery times vary depending on the delivery address.
Which payment methods do you accept?
We accept various payment methods such as credit card, debit card, and bank transfer/EFT.
How can I track my order?
Once your order has been shipped, you will be sent a tracking number. With this number, you can track your order on the shipping company's website.
Can I cancel my order?
You can cancel your order if it has not yet been shipped. To cancel, you will need to contact our customer service team.
Do you have a size guide?
Yes, we have a size guide for our products. You can find the size guide on each product page on our website.
How can I reach customer service?
For your questions or concerns, you can contact our customer service team. Email: info@jessywell.com.tr or Phone and WhatsApp: +90 532 291 95 48
How should your products be cared for?
The care instructions for our products are indicated on the product label. Generally, ironing at low heat, machine washing at 30°C, and not tumble drying are recommended.
Which fabrics do you use in your products?
JessyWell products are made from natural fabrics such as high-quality cotton and linen. These fabrics provide a comfortable and stylish wear.
Do you offer custom-designed or personalized products?
We do not currently offer personalized or custom-designed products. However, our collections feature a wide range of products.
What are the natural and eco-friendly features of your products?
JessyWell adopts eco-friendly production processes that are in harmony with nature. The fabrics used in our products are natural and sourced from sustainable resources.

