1. Overview
At JessyWell Limited, we are committed to delivering your orders promptly and securely. This Shipping Policy explains how we process, ship, and deliver your purchases made on our website, www.jessywell.com.
2. Shipping Destinations
We currently ship to the following regions:
• United States
• Canada
• United Kingdom
• European Union Countries
• Russia
• Other International Destinations (Please contact us for availability)
3. Processing Time
• Orders are typically processed within 1-3 business days (excluding weekends and public holidays).
• You will receive a confirmation email once your order has been shipped.
4. Shipping Methods and Delivery Times
We offer the following shipping methods:
1. Standard Shipping:
• Delivery Time: 5-14 business days depending on the destination.
• Available for all international destinations.
2. Express Shipping:
• Delivery Time: 2-7 business days depending on the destination.
• Available at an additional cost during checkout.
Please Note:
• Delivery times are estimates and may vary due to customs clearance and local postal service delays.
• We are not responsible for delays caused by customs clearance or any other force majeure events.
5. Shipping Costs
• Shipping costs are calculated based on the destination, weight, and dimensions of the package.
• Exact shipping charges will be displayed at checkout.
6. Order Tracking
• Once your order has been shipped, you will receive a tracking number via email.
• You can track your order status using the tracking link provided or by visiting our website.
7. Customs, Duties, and Taxes
• Orders shipped outside of the United Kingdom may be subject to import taxes, customs duties, and fees levied by the destination country.
• These charges are the responsibility of the recipient.
• JessyWell Limited is not responsible for any customs clearance delays or additional charges.
8. Address Changes
• If you need to change the shipping address, please contact us within 24 hours of placing your order at info@jessywell.com.
• Once the order is shipped, we cannot change the delivery address.
9. Delivery Issues
1. Lost or Stolen Packages:
• JessyWell Limited is not responsible for lost or stolen packages once they have been marked as delivered.
• Please contact the shipping carrier directly to file a claim.
2. Incorrect Address:
• If an incorrect or incomplete address is provided, the package may be returned to us.
• In such cases, the customer is responsible for the reshipping cost.
3. Undelivered Packages:
• If a package is returned to us due to failed delivery attempts, the customer is responsible for reshipping costs.
10. International Shipping Policy
• International shipments may be subject to customs inspections and delays.
• JessyWell Limited is not responsible for delays due to customs clearance.
11. Contact Us
For any questions or concerns about our Shipping Policy, please contact us:
JessyWell Limited
Company Number: 16115429
Address:
71-75 Shelton Street,
Covent Garden,
London, WC2H 9JQ,
United Kingdom
Email: info@jessywell.com
Phone & WhatsApp: +90 532 051 41 68
Website: www.jessywell.com
